Troubleshooting
Step-by-step fixes for crashes, boot loops and servers your players can't reach.
Minecraft
All Minecraft guidesFailed to initialize server: players folder
Minecraft server stops with DETECTED OLD PLAYER DIRECTORY IN THE WORLD SAVE? Move the leftover players folder out of your world, then start it again.
Failed to load properties from file: fix server.properties
Minecraft server missing its server.properties file? Restart it once, then check the port and bring back any settings that went to defaults.
Minecraft level.dat error: No key dimensions in MapLike
Server crashes with No key dimensions in MapLike or Failed to load datapacks? Restore level.dat_old, then find out why it keeps coming back.
RuneScape: Dragonwilds
All RuneScape: Dragonwilds guidesGeneral guides
Can't connect to your game server? Fix it
Players can't join, or your server is missing from the list? Check it's running, then the full address and port, the game version and the password.
Server out of disk space? Free it up
Find what's filling your server's disk with the Disk Analyser, clear old logs, worlds and map files safely, or move to a plan with more disk.