Contact Play Your Way
Australian support, answered by the two people who run the hardware and wrote the panel. Pick whichever channel suits you and you will get a person, not a queue. First reply: 6 min (median over the last 30 days).
Reach us
- Support hours: Mon-Sun 11am-12am Sydney time (AEDT)
- support@playyourway.com.au
Live chat
Chat with our team right now
Email us
Include your server name if it is about a running server, and we can skip a round trip.
Before you write
Three pages answer most of what lands in the inbox. If yours is in there, it is faster than we are.
Help Centre
Setup guides, panel walkthroughs and the answers to the questions we get most.
Service Level Agreement
The uptime we commit to, what counts as downtime, and what you get back if we miss it.
Refund policy
The money-back window, how to claim it, and the few cases it does not cover.